About our rewards

Why did you change your rewards system?
We are excited to introduce our new Rewards programme that offers our members 3x more ways to earn and 4x more ways to redeem their Points. It's our wa...
Thu, 15 Apr, 2021 at 2:55 PM
How do I earn Points?
Earning Points is easy, simple, and fuss-free. We integrated it with your membership experience, so there are more ways to earn: by staying subscribed or wi...
Thu, 15 Apr, 2021 at 2:57 PM
What is new with your rewards system
Our new Rewards programme offers our members 3x more ways to earn and 4x more ways to redeem their Points. It's our way of saying thanks for joining ou...
Thu, 15 Apr, 2021 at 2:58 PM
Why did my Stars disappear
Your stars will no longer be available. With our new Rewards Programme, we will use a point system. But don't worry, you will already have points on yo...
Thu, 15 Apr, 2021 at 3:00 PM
How long can I keep my Points
For active subscribers: All new Points are valid for 1 year from date of issue. You can check your Points transactions in the app Profile > Rewards Progr...
Thu, 15 Apr, 2021 at 3:01 PM
If I unsubscribe, will my Points be refunded?
Our Points are part of our membership Rewards programme and do not carry cash value for exchange. We do offer a redemption Reward where you can use your Poi...
Thu, 15 Apr, 2021 at 3:01 PM
Redeeming Points for: Contributing to Sustainable Causes with Style Theory Partners-- Seven Clean Seas
By selecting to redeem this, you choose to redeem your Points and contribute to sustainable causes by our Partner: Seven Clean Seas. Style Theory will make ...
Thu, 15 Apr, 2021 at 3:02 PM
Redeeming Points for: Contributing to Sustainable Causes with Style Theory Partners-- Plant One Tree
By selecting to redeem this, you choose to redeem your Points and contribute to sustainable causes by our Partner: Plant One Tree. Style Theory will make th...
Thu, 15 Apr, 2021 at 3:02 PM
Redeeming Points for: Extra item
By selecting to redeem this, you choose to have an extra slot to rent an extra piece in your current order.  Do note that you can only redeem one extra ...
Thu, 15 Apr, 2021 at 3:03 PM
Redeeming Points for: Discount next month
By selecting to redeem this, you'll be redirected to our chat. Our Customer Happiness team will apply the discount to your next month's subscripti...
Wed, 21 Jul, 2021 at 11:59 AM