Tell me more about Premium bags!
Premium bags are designer bags that require an additional charge on top of your monthly subscription price. There are different charges for different bags.
The additional charge allows you to keep that Premium bag for 30 days and will automatically renew for every 30-days period should you decide to keep the Premium bag. Premium bags can be rented directly from the app.
Are there any deposits involved?
Yes. Deposits are involved only for Chanel bags. If you choose to rent a Chanel bag, we will require a HK$6000 Deposit Fee on top of the Premium Upcharge. This deposit will be charged on your credit card alongside the Premium Upcharge when you order any bags under those two brands. After your bag has been returned and processed, the deposit will be returned to the original mode of payment within 5 - 10 business days.
There will be no deposit required for all other bags.
Deposit may also be required in order to safeguard the bags. Our internal Know Your Customer (KYC) team may ask for a deposit ranging from HK$6000. This deposit is on case by case basis, depending on the internal checks during verification process.
Rest assured, this amount will be refunded back to you after 3 biling cycles.
Reach us out if you need more informations!