Style Theory
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Knowledge base
General
About Us
2
What is Style Theory?
Why did you change your rewards system?
Singapore
Apparel Subscription
57
What is Style Theory?
Why did you revise all your Plan?
What are the Plans available?
What is Instant Swap?
Am I able to cancel my delivery or return anytime?
View all 57
Designer Bag Subscription
55
Who do I contact for further support?
What are the Designer Bag Plans available?
What is the difference between the Core ($129/month) and Pro ($149/month) membership plans?
What are the delivery and return methods?
How do I schedule a Swap or Return?
View all 55
Second Edit
6
Promotions and Sales
Purchase
Products and Guarantee
Shipping and Deliveries
Returns and Refunds
View all 6
Bag Rental Consignment
21
How do I consign my bag for Rental?
What's the difference between Consigning to Rent and Consigning to Sell?
What designer brands do you accept for Rental Bag Consignment?
How can I get a quote for my bag?
Will I have to sign a Contract Agreement?
View all 21
Bag Resale Consignment
24
How do I consign my bag for Resale?
What's the difference between Consigning to Rent and Consigning to Sell?
What designer brands do you accept for Resale Bag Consignment?
How can I get a quote for my bag?
Will I have to sign a Contract Agreement?
View all 24
Apparel Resale Consignment
21
How do I consign my apparel items for Resale?
What designer brands do you accept for Apparel Resale Consignment?
What is the criteria for my items to be accepted for Resale Apparel Consignment?
Will I have to sign a Contract Agreement?
Are there any fabric restrictions for Apparel Resale Consignment?
View all 21
Restoration
15
How does the restoration service work?
What materials are you able to service?
What does the colour touch-up entail?
Can you fully recolour the bag to any colour?
What stains can you reduce the appearance of?
View all 15
Hong Kong
Designer Bag Subscription
30
I received my join code. Why do I need to verify my identity?
How does subscription work?
How many bags can I get in a month?
How long can I keep the bag?
Who do I contact for further support?
View all 30
Indonesia
Apparel Subscription
66
What are the Plans?
What are differences between LITE and PREMIUM?
How many Boxes or items can I order per month?
Who do I contact for further support?
Which brands do we bring?
View all 66
Rewards
About our rewards
16
Why did you change your rewards system?
How do I earn Points?
What is new with your rewards system
Why did my Stars disappear
How long can I keep my Points
View all 16