Style Theory
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Knowledge base
General
About Us
2
What is Style Theory?
Why did you change your rewards system?
Singapore
Apparel Subscription
62
What is Style Theory?
Why did you revise all your Plan?
What are the Plans available?
I’m a current Starter subscriber, why do I see my Plan is at $79/month?
What is Instant Swap?
View all 62
Designer Bag Subscription
59
Who do I contact for further support?
What are the Designer Bag Plans available?
What is the difference between the Core ($99/month) and the Pro ($129/month) Membership Plan?
What are the delivery and return methods?
How do I schedule a Swap or Return?
View all 59
Second Edit
6
Promotions and Sales
Purchase
Products and Guarantee
Shipping and Deliveries
Returns and Refunds
View all 6
Bag Rental Consignment
20
How do I consign my bag for Rental?
What's the difference between Consigning to Rent and Consigning to Sell?
What designer brands do you accept for Rental Bag Consignment?
How can I get a quote for my bag?
Will I have to sign a Contract Agreement?
View all 20
Bag Resale Consignment
22
How do I consign my bag for Resale?
What's the difference between Consigning to Rent and Consigning to Sell?
What designer brands do you accept for Resale Bag Consignment?
How can I get a quote for my bag?
Will I have to sign a Contract Agreement?
View all 22
Apparel Resale Consignment
20
How do I consign my apparel items for Resale?
What designer brands do you accept for Apparel Resale Consignment?
What is the criteria for my items to be accepted for Resale Apparel Consignment?
Will I have to sign a Contract Agreement?
Are there any fabric restrictions for Apparel Resale Consignment?
View all 20
Restoration
15
How does the restoration service work?
What materials are you able to service?
What does the colour touch-up entail?
Can you fully recolour the bag to any colour?
What stains can you reduce the appearance of?
View all 15
Hong Kong
Designer Bag Subscription
30
I received my join code. Why do I need to verify my identity?
How does subscription work?
How many bags can I rent at one time?
How many bags can I get in a month?
How long can I keep the bag?
View all 30
Apparel Subscription (EN Version)
46
What are the Plans available?
How does rental subscription work?
How many Boxes or items can I order per month?
What is instant swap?
How do I search for items on your app?
View all 46
Apparel Subscription (CN Version)
43
你們提供哪些服務計劃?
訂閱計劃是如何運作?
每月我可預訂多少件單品或盒子?
甚麼是即時換貨(instant swap)?
你們提供哪種送貨及收貨方式?
View all 43
Indonesia
Apparel Subscription
65
What are the Plans?
What are differences between LITE and PREMIUM?
How many Boxes or items can I order per month?
Who do I contact for further support?
Which brands do we bring?
View all 65
Rewards
About our rewards
16
Why did you change your rewards system?
How do I earn Points?
What is new with your rewards system
Why did my Stars disappear
How long can I keep my Points
View all 16