Ensure to have the parcel properly sealed and labelled according to our in-app instructions!

Schedule a return in our app with the RNSTYxxxxxxxx barcode number given to you. This number can be found on the white sticker return label included in your box delivery.  Attach the Singapore Post return label to your parcel before dropping off the box.

Head down to your chosen POPStation with your phone and sealed box:

  1. Select "Return My Parcel"
  2. Scan the barcode
  3. Enter you mobile number (for PIN)
  4. Key in the PIN sent to your mobile phone
  5. Select Medium locker size
  6. Confirm drop-off with an SMS receipt
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